Booking & Policies
Nilaveli Islands Booking & Cancelation Policies
These are the booking, payment, cancellation and weather rules for tours organised by Snorkeling In Nilaveli Islands. Please read them before you confirm a date.
Payment Policy

Reservation Confirmation
To secure your place, a 30% advance payment by bank transfer is required at the time of booking. Once the transfer is received, your reservation is confirmed.

What the Price Includes
Tour prices are transparent. There are no hidden costs.
Pigeon Island Snorkeling: the quoted price includes the official national park entry fee, boat transfer and snorkeling gear.
Angel Rock Snorkeling, Whale & Dolphin Watching, Fishing Tour, Lagoon & Mangroves Tour, and Trincomalee City Sightseeing: there is no national park entry fee for these tours. The quoted price covers the boat/transport and the experience as described on each tour page.

Cancellation Policy
• Full refund if you cancel at least 48 hours before the trip.
• If you cancel within 24 hours of the trip, a partial fee will apply (50% of the total tour price).
• No refund for cancellations on the day of the trip or for no-shows.
• Date changes: contact us at least 24 hours in advance to reschedule (subject to availability and sea conditions).

Weather Conditions Policy
Guest safety comes first. If sea or weather conditions are unsafe, we may modify, reschedule or cancel the tour. If we cancel the tour completely because of weather, you will receive a full refund of the amount paid, or you may choose to reschedule for another date. We monitor conditions daily. Please contact us about 24 hours before your trip for any weather-related updates.
General Notes
- Wildlife sightings (turtles, reef sharks, whales, dolphins) are never guaranteed. Nature does not follow a fixed plan.
- Guests are expected to follow the safety briefing and the instructions of the guide and boat crew.
- For Pigeon Island, national park rules apply (no touching coral, no littering, follow guide instructions inside the park).
- Questions about booking or these policies: message us on WhatsApp before you confirm.
What Our Happy Customers Say
We are proud to provide unforgettable snorkeling experiences around Pigeon Island National Park and beyond.
Posted on Google![]()
Sveva LodiTrustindex verifies that the original source of the review is Google.
I had a really nice experience going to Pigeon Island with them. I was travelling alone and they were very kind and flexible, and the price was the best I could find. The diver made the whole experience easy and pleasant and was happy to help me even though I was on my own. I really appreciated the kindness and willingness to accommodate me! I really enjoyed it!!
Owner's reply
Thank you, Syeva, for joining us on your Pigeon Island trip! 😊 We’re especially happy to hear that you felt comfortable travelling solo and that our team made the experience easy and enjoyable. We believe every guest deserves kindness, flexibility, and a warm welcome, whether travelling alone or with others. Thank you for trusting our local team and sharing such lovely words. We hope to welcome you back to Nilaveli someday! 🌊🐠Posted on Google![]()
Anoushka SahaTrustindex verifies that the original source of the review is Google.
Very well arranged, guide was helpful and had a good experience. Everything was taken care of well. Marine life isn't that great early Oct tho.
Owner's reply
Thank you, Anoushka, for taking the time to share your experience. We’re glad you found everything well arranged and that our guide was helpful throughout the trip. Early October can bring changing sea and marine conditions, so sightings and marine life can vary from day to day. We always prefer to keep expectations realistic rather than promise what nature cannot guarantee. It was a pleasure having you with us, and we truly appreciate your visit. We hope to welcome you again in Nilaveli. 🌊😊Posted on Google![]()
Екатерина СеменишинаTrustindex verifies that the original source of the review is Google.
Було чудово, побачили багато дельфінів та декілька китів 😍 я у захваті
Owner's reply
Thank you, Ekaterina, for sharing your experience! We’re very happy to hear that you enjoyed the trip and had the chance to see so many dolphins and several whales. It was a pleasure having you with us, and we truly appreciate you joining us. We hope to welcome you again in Nilaveli! 🌊🐬🐋Posted on Google![]()
BERTA RTrustindex verifies that the original source of the review is Google.
Snorkelling at Pigeon Island and Angel Rock was an incredible and wonderful experience, and Sas and his team were extremely professional and very attentive. At Pigeon Island we saw sharks and turtles – huge ones – as well as colourful fish and beautiful corals. It was so lovely that the next day we went back for the Angel Rock sunrise snorkelling trip – it was incredible. You simply can’t visit Sri Lanka without going on this excursion with this team.
Owner's reply
Thank you, Berta, for sharing your experience with us. It was a pleasure having you with us for both Pigeon Island and the Angel Rock sunrise snorkeling trip. We’re glad you enjoyed the reef, marine life and the time with our local team. Thank you for coming back with us the following day as well. We truly appreciate your trust and hope to welcome you again in Nilaveli. 🙏🌊Posted on Google![]()
R CTrustindex verifies that the original source of the review is Google.
Toller Ausflug zur Pigeon Island mit super Guide, wir haben Haie und Schildkröten gesehen, mega! Würde icv sofort nochmals machen!
Owner's reply
"Thank you so much for the wonderful review! We are thrilled to hear that you had a fantastic trip to Pigeon Island and enjoyed snorkeling with the sharks and turtles. Our team always strives to provide a safe and memorable experience, and it's great to know your guide made it special. We look forward to welcoming you back to Nilaveli again!"Posted on Google![]()
Neha AgarwalTrustindex verifies that the original source of the review is Google.
Had an amazing experience. Being first timers we were quite scared but the guide made it so comfortable and fun for us!
Owner's reply
Thank you so much for your kind words! 😊 We’re really happy to hear that you felt comfortable and enjoyed the experience, especially as first-time snorkelers. It was a pleasure having you with us. Thank you for trusting us and sharing your experience! 🌊🐠 We hope to welcome you back to Nilaveli again! 🙏😊Posted on Google![]()
Luisa HagerTrustindex verifies that the original source of the review is Google.
Das Team ist super sympathisch und sehr nett. Wie fühlten uns sehr aufgehoben und willkommen. Der Vibe war entspannt und wir waren sehr lange im Wasser. Das Korallenriff am Angel Rock ist sehr schön und wir haben sehr viele verschiedene bunte Fische gesehen! Ein absolut cooles Erlebnis – 10/10, würden wir sofort wieder buchen! 🙌🏼✨
Owner's reply
Thank you so much, Luisa, for sharing such a wonderful review! ❤️ It was a real pleasure having you with us at Angel Rock. We’re very happy to hear that you felt comfortable and well looked after, and that you enjoyed spending so much time in the water with the colourful reef fish and coral. Your kind words about our team mean a lot to us. 🪸🐠🌊 We hope to welcome you back to Nilaveli for another ocean adventure someday. Until then, keep the beautiful memories of Angel Rock with you! 😊 Thank you again for trusting us — come as a guest, leave as a friend. ❤️ — Sas & the Snorkeling In Nilaveli Islands teamPosted on Google![]()
Johannes MühlbauerTrustindex verifies that the original source of the review is Google.
Super cool Tour, awesome tour guides, had a oot of fun. Everything was as they‘ve explained beforehand. 6am you head out to see the whales, they provide ypu water and fruits. They as well really know their stuff, always were at the right spot to actually see the whales
Owner's reply
Thank you, Johannes. We’re glad the early 6 AM start worked well and that the guides were in the right place when the whales appeared. Happy the water and fruit were useful on the boat. We appreciate you sharing this.Posted on Google![]()
David da silvaTrustindex verifies that the original source of the review is Google.
Superbe découverte
Owner's reply
Merci beaucoup pour votre retour ! 😊 Nous sommes ravis que vous ayez apprécié cette belle découverte. Ce fut un plaisir de vous accueillir et de partager cette expérience avec vous. 🌊🐠 Au plaisir de vous revoir à Nilaveli ! 🙏😊Posted on Google![]()
Jonathan SwitynkTrustindex verifies that the original source of the review is Google.
Aardige gids, veel walvissen gespot, prima prijs!
Owner's reply
"Bedankt voor je geweldige review, Jonathan! We zijn blij dat je genoten hebt van de walvissen en onze service. Graag tot een volgende keer!"Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
